Privacy policy
Last updated: May 9, 2026
This Privacy Policy describes how Richard&Co. (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from richardco.it (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other measures required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
The information you provide to us directly through our Services may include:
- Contact details including name, address, phone number, and email.
- Order information including name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including username, password, security questions, and other information used for account security purposes.
- Purchase information including items viewed, added to your cart, saved in your account as loyalty points, reviews, referrals, or gift cards or purchases. Loyalty points/product reviews/referrals/gift cards saved.
- Customer support information including any information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.
Information We Obtain From Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (such as bank account details, credit or debit card information, and billing address) to process payments in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the following section, Third-Party Websites and Links.
How We Use Your Personal Information
- Provision of Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and other account-related features and functionalities. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Article 6 (1) (f) of the GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with anyone. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, pursuant to Article 6(1)(f) of the GDPR.
- Communicating with You and Improving the Service. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship with you, pursuant to Article 6(1)(f) of the GDPR.
Cookie
Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with managing our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may negatively impact your user experience and could cause some Services, including certain general features and functionalities, to function improperly or become unavailable. Additionally, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.
Please note that although your browser may allow you to transmit a “do not track” signal, like many websites, our Site is not designed to respond to such signals. To learn more about “Do Not Track" signals, you can visit http://www.allaboutdnt.com/.
How We Disclose Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for purposes of contract fulfillment, legitimate interests, and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their privacy policies.
- When you direct us, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login credential integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest to operate a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
the following categories of personal and sensitive personal data about users for the purposes described above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
| Category |
Categories of Recipients |
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
We have “sold” and “shared” (as defined by applicable law) personal information in the past 12 months for the purpose of engaging in advertising and marketing activities, as follows.
| Category of Personal Information | Categories of Recipients |
| Identifiers such as name, email address, and phone number | Business and Marketing Partners |
| Commercial information, such as records of products or services purchased | Business and Marketing Partners |
| Usage Data | Business and Marketing Partners |
User-Generated Content
The Services may allow users to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, such content will be public and accessible to anyone.
We do not control who may access the information you choose to make available to others and cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information provided in public or semi-public areas, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitations on its use by us or by a third party. The inclusion of such links by us does not, by itself, imply any endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” (as defined by applicable law) the personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may refuse your request as permitted by law.
- Right of access / right to know: you may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to erasure: you may have the right to request the deletion of the personal information we hold about you.
- Right to rectification: you may have the right to request that we correct inaccurate personal information we hold about you.
- Right to data portability: you may have the right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, in certain circumstances and subject to certain exceptions.
- Right to opt out of the sale, sharing, or targeted advertising: you may have the right to request that we do not “sell” or “share” your personal information, or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control (GPC) signal enabled, depending on where you are located, we will automatically treat it as an explicit opt-out request for the “sale” or “sharing” of information for the device and browser you use to access the Site.
- Right to restriction of processing: you may have the right to request that we stop or limit our processing of your personal data.
- Withdrawal of consent: where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Right to appeal: you may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our denial.
- Managing communication preferences: we may send you promotional emails, and you can choose to opt out at any time using the unsubscribe option provided in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
We use Shopify advertising services such as Shopify Audiences to personalize the ads you see on third-party websites. To explicitly opt out of personalized advertising with third-party services supported by Shopify, visit https://privacy.shopify.com/en
Complaints
If you have complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to challenge our decision by contacting us using the contact details provided below or to submit your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
International users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal data may also be processed by personnel, service providers, and third-party partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the relevant UK authority, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, call us or email us at richard.co120796@gmail.com, or contact us at Via Vittorio Veneto 57, CO, 22020, IT.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controllers of personal data.